PRIVACY NOTICE
Your information matters.
How Electric Clouds LTD handles information related to this website and enquiries.
Last updated: 12 October 2026.
Who we are
Electric Clouds LTD is a company registered in England and Wales under company number 14919846.
Registered office (statutory correspondence address only; not a customer-facing location):
128 City Road, London EC1V 2NX, United Kingdom.
For business enquiries, website privacy questions or data protection requests, contact contact@electricclouds.co.uk. Consultations and meetings are arranged online.
What information we use
When you email us, we may receive your name, email address, organisation, contact details and any information you choose to include in your enquiry. This website currently has no contact form or account registration.
Our website hosting infrastructure may process technical request information such as IP addresses, device/browser details and diagnostic information to deliver and protect the site. We do not currently embed optional analytics or advertising scripts in the website source.
Purposes and legal bases
We use business enquiry details to reply to requests, understand potential requirements and arrange follow-up discussions. Depending on the circumstances, our lawful basis is our legitimate interest in responding to business enquiries or taking steps requested before entering into a contract.
Limited technical processing needed to operate and secure the website is carried out for our legitimate interests in providing a reliable and secure service. We do not use enquiries submitted through this website for automated profiling or automated decisions.
Service providers and data sharing
We use trusted third-party service providers for website hosting, business communications and IT operations. These providers may process limited personal information where necessary to deliver their services, subject to appropriate data protection safeguards.
We may also share relevant information with professional advisers or regulatory authorities where required by law.
How long information is kept
We retain enquiry communications for as long as reasonably required to answer the enquiry, manage the related business relationship or meet applicable legal obligations. Records are reviewed and deleted when no longer needed.
Cookies and tracking
The website currently has no optional analytics, advertising tags or embedded marketing trackers in its source. Essential technical processing may still occur when a browser accesses the site. We will update this notice if analytics, contact forms or third-party features are introduced.
Your data protection rights
Subject to legal conditions and exceptions, you may request access to, correction or deletion of personal information, ask us to restrict its use, object to certain processing and exercise any other applicable rights. You can contact us at contact@electricclouds.co.uk.
You also have the right to complain to the Information Commissioner's Office (ICO).
Changes to this notice
We will review this notice whenever our website features, third-party services or data-handling practices change.