Agent discovery & architecture
Requirements workshops, agent objectives, conversation patterns, data access and measurable success criteria.
MICROSOFT COPILOT STUDIO
Build agents that do useful work.
Design, integrate and govern Microsoft Copilot Studio agents to support employees, customers and business processes across supported channels.
AGENT DELIVERY
From idea to maintainable agent.
A pragmatic lifecycle for intelligent agents, business integrations and safe automation.
Agent development
Build agents with Copilot Studio, generative capabilities, topics and supported orchestration and actions.
Data & system connections
Ground agents in approved knowledge, use supported connectors and integrate workflows via actions and Power Automate.
Power Platform foundations
Environment strategy, role-based access, data policies, development/test/production separation and deployment lifecycle.
Testing & rollout
Scenario tests, safety and access checks, deployment design, channel configuration and controlled rollout.
Analytics & optimisation
Usage metrics, feedback, outcomes, agent performance and iterative improvements.
RESPONSIBLE AGENT DEPLOYMENT
Useful agents, with the right controls.
Copilot Studio agents run in Power Platform environments. That means environment governance, security roles, authentication, data boundaries and allowed connectors must be designed as part of the solution.
Agent features, consumption, publishing channels and integration options depend on licensing, tenant settings and technical prerequisites.
Example agent opportunities
- Internal service desk and employee knowledge agents
- HR or policy information assistants
- Customer enquiry and service workflows
- Business process intake and routing
- Knowledge search with approved data sources
- Workflow actions and task automation
WORK WITH ELECTRIC CLOUDS
Have an agent or workflow in mind?
We can help assess feasibility and plan a Copilot Studio proof of concept.
Discuss an agent project ↗